Bangalore Metro Rail Corporation Limited (BMRCL) is penalising commuters who spend more than the permissible 20 minutes at a station, a move that has surprised many. However, authorities said this was not a new rule.
In a recent incident, a passenger was fined ₹50 from his smart card at the metro station. When he approached the metro official near the Automated Fare Collection (AFC) gate to enquire, he was informed that the penalty was for exceeding the allowed time limit by spending 25 minutes on the metro concourse, five minutes more than the permitted duration.
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