The owner of a Blackpool hotel has hit back after a guest slammed its all-inclusive menu, and the cleanliness of their room.
The Royal Boston Hotel currently sits within the top 30 Blackpool hotels on Tripadvisor making it one of the best in Blackpool, boasting hundreds of five star reviews.
Frequent comments compliment the rooms, food and staff at the hotel, which has a 4.5 star rating overall, with more than 1,000 "excellent" and "very good" reviews.