As travellers and holiday makers at Birmingham Airport speak out about 'massive' baggage reclaim waits and flight delays, the Airport has issued a plea to passengers to "Be safe. Be calm. Be kind." The message, put out on its Twitter account, came at the end of an advice to passengers message.
Yesterday, Monday, May 31, Birmingham Live reported claims of "carnage" at the airport as exhausted families complained of flight delays and luggage hold ups.
A spokesperson for Birmingham Airport said: "We would like to thank customers at Birmingham airport for their patience and understanding at this exceptionally busy time. We are continuously working with airport staff and baggage handlers to ensure a smooth running of operations on the ground. The safety and wellbeing of our passengers and staff is always our highest priority."
