The issues that people in Liverpool complain to the council about the most have been revealed.
More than 3,500 complaints were received by the local authority between 2020-21, with almost half, 47%, received by its community services department. This includes waste collections and neighbourhood issues.
A report to Liverpool Council ’s Mayoral and Performance Select Committee said that the highest complaint areas by volume were recycling/domestic collections, taxi driver behaviour, and StreetScene issues. A total of 902 complaints were made relating to domestic and recycling collections against a backdrop of 16.3 million waste collections, according to the report.
