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Evening Standard
Evening Standard
Josie Clarke

‘Big four’ mobile firms outperformed by smaller rivals in annual survey

The Which? survey questioned more than 5,000 mobile users (Alamy/PA) -

The UK’s biggest mobile providers have been outperformed by smaller rivals in an annual customer service survey by watchdog Which?

Three, O2 and Lycamobile were the lowest performing networks in the survey of more than 5,000 mobile users, receiving customer scores of 65%, 67% and 68% respectively.

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