
Banks are trying to navigate a tricky balance when it comes to AI adoption. Move too slow, and risk being overtaken by more nimble rivals—but move too fast, and one mishap could destroy one’s reputation as a responsible financial actor.
Craig Corte, global head for digital, data and coverage platforms for corporate and investment banking at Standard Chartered, said he is fine if his employer decided to be a “good follower” on AI, given the risks involved if a major financial institution screws up.