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Kiplinger
Kiplinger
Business
Jamie Feldman

Biden's Social Security Pick Vows To Cut Service Wait Times

Social Security cards against a light blue background.

Former Maryland Gov. Martin O'Malley told senators last week that if he is confirmed as the new commissioner of the Social Security Administration (SSA) he would be able to lead it through its ongoing "customer service crisis."

For 88 years, "without ever missing a single benefit payment, Social Security has strived to provide the right amount, to the right person, at the right time. And for the long arc of its history, Social Security has done so with a high degree of accuracy,” O’Malley said in his opening remarks on November 2 at the Senate Finance Committee hearing to consider his nomination.

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