The Biden administration is writing new regulations to ensure passengers are compensated for flight delays and cancellations caused by airlines as Congress considers legislation with similar goals.
The rules haven’t been officially proposed but were announced with few details on Monday. They would require airlines to provide compensation, meal vouchers, overnight accommodations, ground transportation to and from a hotel, rebooking and timely customer service during and after flight delays and cancellations that are under the airlines’ control.
“When an airline causes a flight cancellation or delay, passengers should not foot the bill,” Transportation Secretary Pete Buttigieg said in a statement. “This rule would, for the first time in U.S. history, propose to require airlines to compensate passengers and cover expenses such as meals, hotels, and rebooking in cases where the airline has caused a cancellation or significant delay.”
