Banking and financial services companies foresee AI-assisted decision-making and real-time fraud prevention becoming common in the near future, as early adopters move beyond experimentation to operational deployment, according to the ET- Cisco AI Readiness & Adoption survey for the BFSI sector.
Meanwhile, the broader BFSI industry’s enterprise readiness is under the spotlight, even as companies plan to scale up AI deployment. Before large-scale adoption, companies need to address key challenges around AI governance, infrastructure and data security.