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The Economic Times
The Economic Times
Business

Beyond metros: How small towns are driving the next wave of India’s e-commerce

India’s e-commerce growth is no longer a metro story. A rising share of new demand is coming from Tier-2 and Tier-3 cities, where better internet access, wider adoption of digital payments and improved logistics are turning long-untapped potential into steady consumption. Industry estimates suggest that a significant portion of incremental online shoppers over the next few years will come from smaller towns. Data points to a broader shift: growth is not just expanding, it is redistributing geographically. Places once seen as “emerging markets” are fast becoming the core of India’s digital commerce engine.

Demand was always there, access wasn’t

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