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The Economic Times
The Economic Times
Business

Beyond answers and search: Why the next AI battle could be about making better decisions

For the past few years, much of the enterprise artificial intelligence race has focused on a deceptively simple promise: ask a question and get an answer. Companies have invested in chatbots, AI assistants and retrieval systems that can search through vast document libraries and summarise what they find.

But as AI moves deeper into businesses, a harder problem is coming into focus. Finding information is not the same as understanding what it means, how it connects with other information and what a company should do next. That is pushing the next phase of enterprise AI towards decision intelligence, systems designed not merely to retrieve information, but to connect evidence, preserve context and help professionals make better-informed decisions.

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