A group of pensioners are turning the heat on their landlord after they say they each face a £200 bill every month to pay for heating they neither want nor need.
Social housing provider Riverside has said that it is taking steps to resolve the heating issues, but the residents of Manisty House, in Benwell, say it's cold comfort when they were sweltering in temperatures of over 40C last summer because the radiators in the communal areas are never switched off.
The residents are also complaining about the lights in the same areas, which they say are always on, leading to much higher bills than are necessary.