BENGALURU: A woman allegedly injured her back after washing clothes by hand for two months as the washing machine for which her husband had paid annual maintenance charges (AMC) became defunct. When repeated complaints to the manufacturer went unheard, the husband sued the manufacturer in a city consumer court and recently won a compensation of Rs 15,000 apart from refund of the AMC with interest.
On January 28, 2011, Varthur resident Purushothaman Patteri, 53, purchased an IFB front-loading fully automatic washing machine for his home. He paid AMC of Rs 5,015 for 2018 to 2020 as his family was regularly using the machine. Towards the end of 2019, it started malfunctioning and Patteri and his wife noticed that the inside of the door had melted following overheating and clothes were damaged.
