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Entertainment
Beth Simpson

“Be transparent on costs or risk action”: Are you one of StubHub's 50,000 customers due a ticket refund?

StubHub CMA Viagogo
Money.

StubHub has been ordered to refund more than 50,000 of its customers after they were shown to be underhand regarding hidden fees.

It comes after an investigation by the Competition And Markets Authority (CMA) in the UK which found that the ticketing platform was guilty of ‘drip pricing ’, where consumers are told about fees and charges on top of the initial price. The practice was banned in the UK last year.

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