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Fortune
Fortune
Sheryl Estrada

Bank of America's AI bet is starting to pay off, its CFO says

Bank of America CFO Alastair Borthwick (Credit: Getty Images)

Good morning. Bank of America’s latest quarter offers an example of whether large‑scale AI investment can translate into hard operating results.

The big bank reported its Q2 earnings on Tuesday, which included double‑digit profit growth, a 59% efficiency ratio, and roughly 17% return on tangible common equity. CFO Alastair Borthwick increasingly frames those gains as evidence of AI‑enabled productivity rather than just cost‑cutting and rate tailwinds.

For finance leaders still trying to move AI beyond pilots, the core metrics are noteworthy: revenue rose to about $31.6 billion, net income to $9.1 billion, and EPS to $1.21, all while the bank continued returning capital to shareholders and leaning into tech investment. Borthwick argues that this combination—earnings growth, improving efficiency, and ongoing reinvestment—is what a scaled AI program should look like when it hits the P&L.

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