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The Independent UK

National

Joe Middleton and Tara Cobham

Bank holiday travel chaos as electronic passport gates stop working at UK airports

United Kingdom Inrix Gatwick Border Force British Airways Heathrow UK Border Force

AP

Travellers faced chaos on Saturday after the passport e-gate system at UK airports failed, causing lengthy delays as the bank holiday getaway kicked off.

Disgruntled travellers took to social media after some spent several hours waiting at airports, including Heathrow and Gatwick, as arrivals needed to have their passports checked by hand rather than the automated machines.

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