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The New Daily
The New Daily
Business
Stephanie Gardiner

Bank closures hurt communities, Westpac admits to probe

Westpac announced it would shut its branch in Sale, but postponed the closure during the inquiry. Photo: AAP

Westpac acknowledges bank shut downs have a significant impact in some regional communities, but executives say accelerated closures are driven by customer demand for digital services.

Westpac chief customer engagement officer Ross Miller told a Senate inquiry into regional bank closures on Thursday it recognised not all customers were ready to “move online”.

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