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Wales Online
Wales Online
National
Sophie Halle-Richards & Neil Shaw

Bank closed woman's £30,000 account six months ago and she can't get her money

A woman says NatWest closed her account, with £30,000 in it, earlier this year and she hasn't been able to get at the money since. Kirsty Hamlett, 30, says she has been unable to buy a house because she can''t get at her cash and she has missed important payments.

Kirsty says she has been unable to sleep, has suffered anxiety and has been put on a heart monitor because of the stress since her account was 'deleted'. Kirsty says the first time she found out her account was closed was when she was locked out of her internet banking in June.

NatWest say they sent her a letter in April informing her that she had 60 days to move her funds as they would be shutting the account - but Kirsty says she never received it, reports MEN.

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