The incoming ban on the forced instalment of prepayment meters in the homes of those over 85 is being slammed.
Forced installations should also not take place in homes of people with severe health issues - including terminal illness - and for those 85 and over who don't have someone to care for them, according to new rules by Ofgem. But Manchester Evening News readers have criticised the energy regulator for not going further in its guidelines for energy firms.
Prepayment meters are installed when a customer is in debt and are 'pay-as-you-go', meaning power is cut off if no payment is made. The meters have been in the spotlight after some energy suppliers, including British Gas, were caught breaking into the homes of people struggling to pay their bills to forcibly install them.
