Exhausted baggage handlers facing mountains of luggage described Manchester Airport as "f****** chaos".
Earlier this year, Britain's airports were beset with cancellations, baggage chaos and delays. With the annual school summer holidays now in full swing, Dispatches went undercover inside Manchester Airport to reveal the truth about what goes on behind the scenes.
Reporter Jane Moore met travellers whose holidays have already been ruined by the meltdown at British airports, and spoke to insiders and experts to investigate the cause of the chaos and what can be done to improve matters.
