FAQs
Does B&Q offer free delivery?
When you spend over £75, you will get free standard delivery. If your order is less, then there is a £6.00 charge. Any orders with oversized items have free delivery when you spend over £350. For kitchen orders over £1000, there is a £50 delivery fee. and for bathroom orders over £500, there is a £35 delivery fee.
What is the B&Q club?
The B&Q Club is a loyalty program designed to reward you each time you make a purchase. You can use your card at the time of purchase to earn discount vouchers, which will be sent to you via email for savings on future buys.
How do I join the B&Q Club?
Joining the B&Q Club rewards program is super easy! You can pick up a physical Club card in-store and activate it online, sign up directly through the B&Q app, or register on the diy.com website to receive a digital card via email.
Is there a B&Q student discount?
Sadly, no, there isn't a B&Q student discount. However, you can get £5 off your first order over £30 by signing up to B&Q Club, where you can also get rewards and discounts sent straight to you the more you shop.
What is the B&Q returns policy?
B&Q provides a returns policy of 90 days, requiring items to be returned in their initial condition. For products bought online from B&Q, you can return them in-store or have B&Q organise a collection for you at an additional cost. Please be aware that B&Q cannot process refunds or exchanges for items that have been customised or cut to specific dimensions.
Hints and Tips
Join the B&Q Club: Become a member of the B&Q Club to accumulate points on every purchase, gain access to exclusive deals, and stay informed about new product launches. Plus, enjoy a £5 discount on your first purchase of £30 or more.
Get free advice: Thinking of updating your kitchen, bathroom, or bedroom? B&Q offers free planning sessions with their advisors, either in-store or online. It’s the perfect way to kick off your project at no cost.
Take advantage of click & collect: If you need more paint or a specific DIY item quickly, opt for the Click & Collect service for free store pickup, and B&Q will ensure your order is ready within one hour. Problem solved!
Shop in the clearance: Make sure you visit the ‘Clearance & Latest Offers’ page on the B&Q website for significant savings. Discover deals such as multi-buy offers and significant price reductions.
Free Recycling Service: B&Q now provides a recycling service for electrical and electronic products. Bring your old items to any B&Q store for free recycling, or if you're buying a similar product from B&Q you can arrange a home collection for larger items.
How to use your B&Q discount code
- Check here for B&Q discount code to suit your purchase.
- Click to 'Get Discount' to see your new code.
- Go to the B&Q website and add your products to your cart.
- Click the basket icon in the top right corner to go to the checkout page.
- Copy and paste your code into the voucher code box.
- Click 'Apply' and your discount will be applied.
How do we source promo codes and deals?
We have an expert deals team who dedicate their working hours to finding discount codes, sales, and other great offers to help you save money. They work with affiliate networks and search the web high and low for the best deals around. Once they’ve tested the codes, they add the offers to the brand page for you to redeem.
We also have a partnership team that builds relationships with our brands, negotiating exclusive discount codes (which will be the best offer currently on the market), that you won’t be able to find anywhere else. Once they secure an exclusive code, the deals team then add them to the brand page.
Finally, our editorial team provide additional information on each brand, the FAQs provide much-needed answers to your questions and our Hints & Tips give you advice on alternative ways to save money when there isn’t a discount code available.
What if my voucher code doesn’t work?
We manually test our codes regularly and include all terms and conditions to help prevent listing codes that don’t work. However, although our promo codes are tested regularly, sometimes a code will expire or the offer details will change without our knowledge. If this happens, feel free to contact us and let us know by emailing vouchers.womanandhome@futurenet.com.
How do we make money?
When you click one of our offer links, a unique identifier is added that lets the retailer know that you’ve come from our Ideal Home discount code page. If you then buy something, we get a commission from the purchase. A commission is a small percentage of the money that you’ve spent on your item(s).