"Awful" care homes are worse than prison because "some people aren't getting the assistance they need", according to a care worker in Liverpool.
The care worker of 16 years, who we're calling Jane because she asked not to be named, works in a care home with roughly 40 residents. Some are incontinent, immobile or need help feeding themselves and going to the toilet.
But understaffing across the social care sector means they aren't getting this support, according to Jane, 54. She said: "How long do you think it's reasonable to wait to go to the toilet? They'd like to go to the toilet, but there's not enough staff to take them."