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The Guardian - AU
The Guardian - AU
Travel
Susan Gough Henly

Australian travel insurance red flags: missed connections, stolen luggage and preexisting conditions

A large amount of travel luggage
It’s important to be aware of what counts as ‘stolen luggage’ and what does not, according to the terms of your travel insurance’s PDS. Photograph: Robyn Beck/AFP/Getty Images

“Concerning” survey results from the Australian government website Smarttraveller this month show one in six Australians travelled without any insurance on their last overseas trip. Even those who had insurance may not have been sufficiently covered, as over 80% of travellers did not properly read their policy product disclosure statement (PDS), an essential step for understanding what is and is not covered.

In a statement, the Insurance Council of Australia’s CEO, Andrew Hall, said these results mean “Australians are putting themselves at risk,” and that “personal responsibility plays a big part in your travel plans and it’s important to read the details of your policy, so you know you are covered”.

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