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We Got This Covered
Jaymie Vaz

‘Attention brought to my disability’: Delta staff take instructions from random passenger, humiliates woman who just wanted to board flight

You might think you know what a disability looks like. Maybe you picture a wheelchair, a brace, or a guide dog. But the reality for millions of Americans is far more nuanced, and sometimes, that lack of visible evidence can lead to unpleasant experiences, even when people are simply trying to navigate daily life, like catching a flight.

Kathryn Colvin (@flareups_and_floofs) found herself in the middle of an “absolutely humiliating experience.” Per Newsweek, she made a TikTok video, recounting how she was effectively told she “didn’t look disabled enough to preboard” by a fellow passenger. Colvin lives with active secondary progressive multiple sclerosis, a condition that impacts her mobility, balance, and cognition, and also causes significant fatigue. 

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