AT&T CEO John Stankey expressed regret regarding an August internal memo that urged staff to work from home or quit the company. Stankey said he could have handled the communication differently, while explaining that the company was merely attempting to reevaluate expectations around workplace presence.
He acknowledged that the memo came across as blunt after it triggered criticism from employees. Stankey indicated that AT&T had been slow to implement the cultural transformation it sought, and the wider context should have been communicated with more transparency.
