After enduring several days of simmering criticism from popular TechTubers surrounding voltage, BIOS update and warranty coverage issues during and after the Ryzen 7000X3D burnout debacle, Asus has released a statement that addresses concerns on multiple fronts.
In a statement that went out via email and press release, Asus affirms that, despite repeated claims elsewhere last week, its AM5 motherboard warranty covers not only recent BIOS updates to Ryzen 7000 boards designed to fix voltage issues that led to chip and/or board failures for some users, but also all AMD EXPO, Intel XMP, and (Asus' proprietary) DOCP memory presets. It also stated that all recent BIOS updates follow AMD's voltage guidelines for Ryzen 7000 CPUs.
In a clear effort to save face after being called out by multiple high-profile sites and YouTube channels, Asus' statement, included below, promises coverage above and beyond what is typical of most motherboard coverage, after which the company lists phone numbers and links for US, UK, Australian and EU support for those experiencing issues.
