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Tom’s Hardware
Tom’s Hardware
Technology
Zak Killian

ASRock issues longer warranty amid failing CPU controversy — but only in Japan

A Google Translated image promoting a Japanese extended warranty campaign.

AMD's Ryzen 7 9800X3D processors are the best gaming CPUs in the world, but the AM5 platform that they drop into hasn't been without problems, as there have been numerous reports of failures. So far, the issue appears limited, with around three hundred systems reported to be affected (as far as we know). It's not limited to any one particular motherboard vendor, but there does seem to be a bias toward those using ASRock motherboards. As a result, some people have described it as the "ASRock CPU burning issue." Folks in Japan probably don't have to worry as much, though, because ASRock just extended the warranties for most of its extant motherboard models in that region from two years to three years.

To clarify, this benefit is only available to "eligible ASRock Intel Z890/B860 and AMD X870/B850 series motherboards" in the Japan region. To qualify for the benefit, you must register for ASRock's mailing list, known as the Fan Club, between September 29th and December 31st. ASRock says the purchase date doesn't matter, so if you are both in Japan and the owner of a board that falls into the above categories, there's good news.

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