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Fortune

Preston Fore

As tech CEOs predict AI will replace humans in just 5 years, this Fortune 500 boss says taking the focus off real people is a ‘recipe for failure’

Fortune Ingredion Andy Jassy Thomas Dohmke

Digital generated image of multiple robots working (Credit: Getty Images—Andriy Onufriyenko)

As tech giants lay off thousands of workers to make way for AI, the CEO of the $8 billion food company Ingredion says real people are still the most important ingredient for a successful business. Not having a human-centred approach is a “recipe for failure,” says the Fortune 500 boomer boss James Zallie.

AI is already leaving its mark on corporate America, with tech layoffs hitting 75,000 this year alone as companies prepare for the technology to rival humans in just five years time.

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