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Fortune
Fortune
Luisa Beltran

As JPMorgan Chase enforces a 5-day RTO, staffers complain about too few desks, spotty Wi-Fi, and sneezing, sick coworkers

(Credit: Courtesy of Win McNamee / Getty Images)

It’s the first week of JPMorgan Chase’s return-to-office mandate that obliges thousands of people to come back in five days a week, and so far the adjustment has been less than smooth. Tensions are high among the bank’s employees, who are grousing about noisy workplaces, sporadic Wi-Fi, and sick coworkers who cough and sneeze.

One of the biggest problems facing JPMorgan Chase staffers, though, is the lack of desks. The nation’s largest bank has a desk reservation system, but for some sites it doesn’t work, or the policy is “first come, first serve,” according to seven JPM employees who spoke to Fortune. This means that many employees, when they arrive at their workplace, will find all the desks filled, forcing them to hunt for a place to do their work. None of the workers, whose identities are known to Fortune and who are spread all over the U.S., wanted to speak on the record for fear of retaliation.

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