A popular online fashion retailer has announced it is charging customers to return items from now on, which has caused anger amongst shoppers. Boohoo has said it will charge people £1.99 per parcel returned to them.
The message has appeared on the returns and refunds section of its website. It adds that there is still the option to have free returns if you are a "premier customer".
The information on Boohoo's site says: "Please note a returns charge of £1.99 per parcel will be deducted from your refund amount. Returns are free for premier customers."
