Avanti is in line to receive over £1m in government bonuses despite months of difficulties on their network, according to reports.
The operator, which runs the West Coast Main Line - including the Liverpool Lime Street to London Euston route, has been under fire for its service in recent months. Passengers have told the ECHO about difficulties in using Avanti's network recently.
People have spoken about issues with buying tickets, with weekend timetables often not confirmed until mere days before departure, as well as crowded trains and delayed services. Politicians have been very critical of the operator, which cut services from London to many of its destinations in an amended timetable earlier this year, but kept Liverpool to London services at one in each direction.
