Some Starbucks workers are staying home amid a surge in COVID-19 cases, but shoppers are still eager to pick up a coffee – and happy to pay more than usual for it.
Starbucks reported sales were up 13% at the start of its fiscal year – the three-month period between November and January – due mostly to an increase in the number of orders, as well as a bump in the average amount customers spent on each coffee run.
In the same time period, Starbucks said it is spending more than expected due to three factors: inflation and global supply chain disruptions, training and onboarding for new hires, and extra time off for workers who have COVID-19 or were exposed to the virus.