Scams are a huge money-suck. In fact, Americans lost $3.5 billion to impersonation scams alone last year. You pick up the phone, you hear someone say that they are from your bank, and your knee-jerk reaction is to cooperate. No one wants trouble with the bank or the chance of losing access to their money. The trouble is that scammers are more sophisticated. Modern criminals can even spoof your bank’s real phone number, making the call appear legitimate on caller ID.
However, saying the right things can save you a lot of trouble. If you suspect an impersonation scam, these eight lines could stop scammers in their tracks.