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The Guardian - UK
The Guardian - UK
Technology
Robert Booth UK technology editor

Amazon Web Services customers receive bills for up to $1.5tn after global glitch

A technician works at an Amazon Web Services AI data centre
AWS has apologised ‘for any confusion and concern around these costs’. Photograph: Noah Berger/Reuters

People always suspected big tech was greedy, but not quite like this. Patrons of Amazon Web Services have been landed with panic-inducing monthly bills running as high as $1.5tn for subscriptions that usually cost less than the price of a cup of coffee.

From Bangalore to Bolsover, the bills have been causing alarm after a computer glitch resulted in the astronomical invoices being dispatched around the world by Jeff Bezos’s company, which provides data and cloud services to millions of customers, from students and small charities to big businesses.

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