Amazon Prime customers may now qualify for larger refunds under the $2.5 billion Amazon settlement with the Federal Trade Commission. Under a revised court order, more eligible customers will receive automatic payments, while the maximum total refund has increased from $51 to $200.
The Amazon settlement stems from FTC allegations that Amazon enrolled millions of customers in Prime without their consent and made it difficult for them to cancel. Amazon agreed in 2025 to provide $1.5 billion in consumer refunds and pay a $1 billion civil penalty. As of September 2026, more than $845 million had been distributed to consumers.