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TechRadar
Matt Evans

Amazon's new Health AI Chatbot is rife with potential for misuse — here's why I wouldn't trust it with my data

Mazon logo on the facade of one of their corporate office buildings located in Silicon Valley, San Francisco bay area.

Amazon has launched its new Health AI service in the US, a chatbot which can help you understand, treat and diagnose health conditions. Available to all US Amazon Prime subscribers, it can have conversations with you about your health issues, recommend fixes, health products and connect you with doctors.

Let's get this out of the way: I think AI has a place in healthcare. As medical staff battle creaking hospital infrastructure and overwhelming demand, patients suffer long waitlists and (in the US, at least) seemingly ever-rising costs driven by for-profit pharmaceutical and medical industries. AI has the potential to ease all of those problems.

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