Have you ever been shopping on Amazon, but found yourself too lazy to read the user reviews at the bottom of a product listing? Well, you’re in luck because Amazon has recently implemented a generative AI to its platform that will summarize reviews.
The company states the AI tool will offer short paragraphs “on the product detail page” highlighting key features as well as overall “customer sentiment”. Customers can quickly scan the short block of text to get an idea of whether a product is good or not instead of having to read dozens of reviews. Amazon states in its announcement you can direct the AI a bit by having it focus on specific “attributes.” Say you want a smart TV that’s easy to use. Users can select the “Ease of use” tab to have the summarizer specifically talk about that attribute or something else like its performance is while streaming content.
