Get all your news in one place.
100's of premium titles.
One app.
Start reading
TechRadar
TechRadar
Eric Hal Schwartz

Amazon’s AI is shopping on your behalf where it's not supposed to — and retailers aren’t happy

Amazon buy for me.
  • Amazon’s Buy for Me feature uses AI to order products from other retailers
  • Some small businesses found their items listed on Amazon without ever opting in
  • Amazon calls the feature an experiment that's still working out kinks

Amazon’s latest experiment in AI-powered shopping may be helping you find the perfect purchase by running roughshod over third-party businesses. The Shop Direct and Buy for Me features that Amazon began testing last year streamline the process of finding and buying items that Amazon may not have in its inventory.

Sign up to read this article
Read news from 100's of titles, curated specifically for you.
Already a member? Sign in here
Related Stories
Top stories on inkl right now
One subscription that gives you access to news from hundreds of sites
Already a member? Sign in here
Our Picks
Fourteen days free
Download the app
One app. One membership.
100+ trusted global sources.