Amazon Prime customers have been warned about a scam which aims to gain access to their devices. Fraudsters have been impersonating Amazon in order to gain access to customers' devices and take personal information, such as bank details, consumer rights website Which? has reported.
The scammers are said to call customers out of the blue from an unrecognised number and tell them that their Amazon Prime subscription is going up in price or is about to expire, the Liverpool Echo reports. If a customer tells the scammer they want to cancel their subscription, they will be put through to another fraudster.
The customer will then be told to download a remote access software on their device. Which? says that this is typically an app called AnyDesk, a genuine programme. However, fraudsters sometime use the software to exploit their victims.
