A Himachal Pradesh consumer commission has ordered Amazon Seller Services to refund Rs 8,819 to a customer whose mattress order was cancelled after non-delivery, and who received no refund despite the company's own app assuring him the money was on its way.
The order was passed on 3 August 2026 by the District Consumer Disputes Redressal Commission, Kangra at Dharamshala. Amazon did not appear before the commission despite being served notice and was proceeded against ex-parte.
