Free returns have long been a cornerstone of shopping at Amazon, but the retailer is taking steps to encourage customers to think before hitting the buy button and the latest is the introduction of a return fee on select orders.
As reported by The Information, Amazon has confirmed that going forward customers will be charged a $1 fee if they wish to return an item via a UPS store when there is a Whole Foods, Kohl’s or Amazon Fresh store closer to the customer’s delivery address.
