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Daily Mirror
Daily Mirror
Business
Emma Munbodh

Is my energy supplier legally allowed to increase my direct debit payments? Your rights

Hundreds of Mirror readers have written in asking about direct debit increases after the energy price cap was raised by 54%.

Some of the country’s biggest energy firms are to be investigated over concerns they have been overcharging their customers.

Ofgem, the market regulator, said there have been “troubling signs” that companies have increased households’ direct debits by more than necessary to cover a £693 increase in the average bill.

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