Consumer champion Which? has revealed the oddest supermarket substitutions made in online orders - and some of them really are strange.
A supermarket will substitute an item in your online order if it is out of stock, but the idea is that it should be replaced with a similar product - and sometimes your favourite supermarket doesn't always get it right when it comes to finding a suitable replacement.
If you’re not happy with the replacement item, you should be able to reject it at the point of delivery for a full refund. You can also opt out of substitutions altogether when ordering.
