Many airport workers claim to have suffered hate-filled physical or verbal abuse at work during the nation's airport travel crisis. A poll of hundreds of check-in staff, baggage handlers, security workers, cabin crew and other workers by the GMB union also shows two thirds of aviation workers say the abuse has had a detrimental impact on their mental health.
GMB members have described being been spat at and suffered homophobic abuse from frustrated travellers. Other findings from the survey show:
a massive 96 per cent reporting staff shortages where they work, with almost 90 per cent said they experienced them daily
85 per cent stating the crisis in the aviation sector was going to get worse before it gets better
86 per cent stating that they feel that management have no plan to deal with the crisis
Almost half struggling to pay the bills and keep a roof over their heads