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Wales Online
Wales Online
National
Ashlie Blakey & Brett Gibbons

Airport 'mayhem' with couple telling of 'horrific' conditions amid five-hour wait

A passenger waiting to depart from Manchester Airport has told of the 'mayhem' caused by huge security delays with children 'forced to urinate in plastic bags' and some passengers collapsing. Queues were described as horrendous as staff struggled to cope.

Jack Makin, 32, and his wife Laura Story-Makin, 32, arrived at the airport - which has been plagued by problems due to staff shortages in recent weeks - three and a half hours before their flight to Malta on April 1. But Jack claimed it took five 'intense' hours to get from check-in to the boarding gate, reports the Manchester Evening News.

Jack, a postman and photographer from Winsford in Cheshire, said he arrived at the airport at around 4.30pm with paramedic wife Laura. He said: "We were flying out of Terminal 3 but had to go through Terminal 1 to their security, and then across the Terminal 3 to fly as Terminal 3 didn't have the staff to open security there.

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