
An Airbnb customer who was initially denied the rebooking of her Airbnb reservation under a “major events” policy near the Palisades wildfires in Los Angeles has received a full refund.
Ana Mostarac took to X (formerly Twitter) on Wednesday to air her grievances with Airbnb’s policy after she tried to request help with rebooking her accommodation further away from the Palisades fires, which have burned through more than 17,000 acres this week, with other blazes contributing to destruction across the county and leaving a thousand structures destroyed.