
In the world of travel accommodations, tourism is crucial. So, when the pandemic brought global lockdowns, doubts arose about Airbnb's survival. CEO Brian Chesky brushed off such concerns and took drastic action.
Despite an 80% business decline in just eight weeks, Chesky seized the COVID-19 crisis to analyze and fortify Airbnb's foundations. Yet, with hosts unable to receive guests and tourists staying home, costs had to be slashed.