A passenger on an Air India flight from Phuket to Delhi has approached the Directorate General of Civil Aviation (DGCA), alleging that the aircraft experienced a sudden drop during the flight, leaving two elderly members of his family injured.
According to the complaint filed through the AirSewa portal, the Air India flight on August 4 was carrying six members of the passenger's family when it encountered turbulence at around 9:30 am IST. The passenger alleged that the aircraft suddenly dropped by around 300 feet, throwing passengers against the cabin ceiling.