NEW DELHI: Even after more than 35 hours, AIIMS authorities have failed to restore online services, which were hit after a ransomware attack on its servers on Wednesday morning. All services, including registration, admission and discharge, billing are being done manually at the hospital causing long delays to the patients.
One of the patient’s attendants, Anuj Verma from Azamgarh, told TOI that the doctor had prescribed an MRI for his sister for a suspected prolapsed disc during their last visit to AIIMS, as she had severe lower back pain. But despite coming on time they couldn’t see the doctor as the whole day was spent on billing and the test. “Though MRI was done on time, billing took long hours due to the long queue as everything was being done manually,” he said.
