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The Independent UK
The Independent UK
Albert Toth

AI use for welfare system in doubt as scale of DWP setbacks revealed

Several AI tools have been dropped by the department (Kirsty O’Connor/PA) - (PA Wire)

Several artificial intelligence projects that were underway at the Department for Work and Pensions (DWP) have been dropped, it has been revealed, as welfare experts continue to raise concerns about others.

At least half a dozen AI prototypes have been shelved by the department. Amongst these were tools designed to enhance staff training and jobcentres, speed up disability payments and improve communcation systems, as reported by The Guardian.

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